Medical Information Cloud
Fulfill Inquiries Compliantly Via Omnichannel Engagement
Therapeutics are coming to market faster than ever, and healthcare providers (HCPs) and consumers need streamlined access to the most recent scientific data. Our Medical Information Cloud — an enterprise-level, globally scalable solution — facilitates secure, self-service interactions.
Achieve a 360-degree view of HCPs and consumers to reach them through their preferred channels. Pre-built integrations synchronize across channels and connect via a single, verified, and monitored source.
Offer multiple engagement options such as live chat, SMS, self-service capabilities, email, and phone. Use real-time reporting to optimize services based on need.
Fulfill Inquiries Compliantly Via Omnichannel Engagement
Therapeutics are coming to market faster than ever, and healthcare providers (HCPs) and consumers need streamlined access to the most recent scientific data. Our Medical Information Cloud — an enterprise-level, globally scalable solution — facilitates secure, self-service interactions.
Achieve a 360-degree view of HCPs and consumers to reach them through their preferred channels. Pre-built integrations synchronize across channels and connect via a single, verified, and monitored source.
Offer multiple engagement options such as live chat, SMS, self-service capabilities, email, and phone. Use real-time reporting to optimize services based on need.
Your New Medical Information Advantage
Obtain robust QA functionality, dynamic fulfillment, validation-ready implementation, and pre-built integrations to industry-leading applications.
Remove information silos so your Medical Affairs team can operate efficiently and effectively. Information is synchronized across channels to ensure consistency.
Learn about your users’ preferences and then design a multichannel experience that delivers what they need — when and where they need it.
Align to global standards, workflows, and processes. Manage international requirements and data collection variables to support country-specific needs.
Medical Information Cloud in Action:
Engage
Pave the way for HCP interactions by offering multiple options to connect.Assess
Monitor activities across all channels to gauge customer interests beyond direct interactions.Optimize
Use one source for consolidating and disseminating information to improve communication.Scale
Choose a solution designed to support country-specific needs.Access
Rely on our customer success team for knowledgeable, personalized, timely service.Contact Us
Find out how we can help you tackle your healthcare challenges.