Medical Information Cloud

Fulfill Inquiries Compliantly Via Omnichannel Engagement


Therapeutics are coming to market faster than ever, and healthcare providers (HCPs) and consumers need streamlined access to the most recent scientific data. Our Medical Information Cloud — an enterprise-level, globally scalable solution — facilitates secure, self-service interactions.

FPO #1
FPO #2

Achieve a 360-degree view of HCPs and consumers to reach them through their preferred channels. Pre-built integrations synchronize across channels and connect via a single, verified, and monitored source.



Offer multiple engagement options such as live chat, SMS, self-service capabilities, email, and phone. Use real-time reporting to optimize services based on need.

FPO #3_v02

Fulfill Inquiries Compliantly Via Omnichannel Engagement

FPO #1


Therapeutics are coming to market faster than ever, and healthcare providers (HCPs) and consumers need streamlined access to the most recent scientific data. Our Medical Information Cloud — an enterprise-level, globally scalable solution — facilitates secure, self-service interactions.

FPO #2

Achieve a 360-degree view of HCPs and consumers to reach them through their preferred channels. Pre-built integrations synchronize across channels and connect via a single, verified, and monitored source.

FPO #3_v02



Offer multiple engagement options such as live chat, SMS, self-service capabilities, email, and phone. Use real-time reporting to optimize services based on need.

Your New Medical Information Advantage

Centralize Interactions

Obtain robust QA functionality, dynamic fulfillment, validation-ready implementation, and pre-built integrations to industry-leading applications.

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STREAMLINE COMMUNICATION

Remove information silos so your Medical Affairs team can operate efficiently and effectively. Information is synchronized across channels to ensure consistency.

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EXCEED HCP EXPECTATIONS

Learn about your users’ preferences and then design a multichannel experience that delivers what they need — when and where they need it.

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SCALE GLOBALLY

Align to global standards, workflows, and processes. Manage international requirements and data collection variables to support country-specific needs.

Medical Information Cloud in Action:

Engage

Pave the way for HCP interactions by offering multiple options to connect.

Assess

Monitor activities across all channels to gauge customer interests beyond direct interactions.

Optimize

Use one source for consolidating and disseminating information to improve communication.

Scale

Choose a solution designed to support country-specific needs.

Access

Rely on our customer success team for knowledgeable, personalized, timely service.