Komodo Care Connect

Optimize Patient Services To
Improve Outcomes

Patients’ need for support has risen alongside the complexity and cost of modern therapies. Komodo Care Connect uses standard and configurable patient journeys with omnichannel capabilities to drive therapy access and adherence.

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Engage with patients in preferred channels and keep all stakeholders informed via compliant-status updates and workflow notifications.

Leverage insights to measure the impact of patient services, drive continuous optimization, and inform strategy across your brand portfolio.

Komodo Care Connect_3

Optimize Patient Services To
Improve Outcomes

Komodo Care Connect_2_03

Patients’ need for support has risen alongside the complexity and cost of modern therapies. Komodo Care Connect uses standard and configurable patient journeys with omnichannel capabilities to drive therapy access and adherence.

Komodo Care Connect_1

Engage with patients in preferred channels and keep all stakeholders informed via compliant-status updates and workflow notifications.

Komodo Care Connect_3

Leverage insights to measure the impact of patient services, drive continuous optimization, and inform strategy across your brand portfolio.

The Komodo Care Connect Advantage

Reduce Time to Access

Improve time to therapy with standardized and configurable patient journeys for specialty, rare, and personalized therapies.

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Maximize Adherence

Personalize the patient experience using digital experiences, including survey execution, preference capture, automated reminders, and patient outreach.

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Improve Provider Experience

Drive provider engagement with hub services through automated communications and support for electronic services, such as digital enrollment.

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Generate Insights

Link hubs to our industry-leading healthcare data to capture qualitative and quantitative information, analyze the patient journey, and obtain actionable insights.

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Optimize Workflows

Guide the care team through the patient journey with process automation, SOP reminders, and automated assignment of tasks and real-time reports.

Komodo Care Connect in Action:

Accelerate

Reduce time to access with electronic consent and by automating missing-information processes and income checks.

Streamline

By owning the system, you own your data, and can enable hub-services vendors to log in and use the application to prevent complex hub integration.

Triage

Support triage of prescriptions through fax or system integration with commercial and non-commercial pharmacies. Share shipment and status updates with the care team.

Secure

Meet HIPAA compliance requirements and secure PHI/PII with auditing, monitoring, and encryption capabilities provided by Salesforce Health Cloud and Salesforce Shield.

Integrate

Simplify integration with pre-built connectors to industry-leading applications. Create scale and flexibility with open APIs for electronic services.